Join Our Team

Account Manager (Government Project Support)

  • Element system solution

Key Responsibilities:

Pre-Sales & Solution Design
  • Collaborate with the sales team to support government projects.
  • Analyze the requirements of government agencies and propose suitable products or solutions.
  • Design system architecture (Solution Design) for IT infrastructure projects.
  • Prepare Bill of Materials (BOM), proposals and bidding documentation.
  • Present technical information to government officials in a clear and compliant manner.
Pre-Sales & Solution Design
  • Prepare technical documents including TORs, detailed specifications, Q&A responses, and proposals.
  • Review and ensure all documents comply with applicable laws and public procurement standards (e.g., e-GP).
  • Support the sales team and management in bid submissions and participate in TOR clarification meetings.
  • Prepare project acceptance documents, reports, and handover materials following deal closure.
Government Liaison
  • Coordinate with government agencies, project officers, and relevant internal and external stakeholders.
  • Open support tickets with vendors and follow up until resolution.
  • Provide technical guidance and respond to inquiries from government officials in accordance with regulations and procedures.
Technical & Knowledge Development
  • Keep up to date with new technologies in Infrastructure, Virtualization, Security, Storage, Backup, and Data Center.
  • Study government procurement market trends to enhance the company’s competitive advantage.

Qualifications:

  • Bachelor’s degree in IT, Computer Engineering, Computer Science, or a related field.
  • Minimum 1 year of experience in IT Infrastructure, Systems, or Solutions.
  • Knowledge in the following areas is a plus: Virtual Machines/Hypervisors, Servers & Storage, Security/Firewalls, Databases, Backup Solutions, and Data Center Infrastructure.
  • Ability to explain technical information clearly to end users or government agencies.
  • Experience in preparing specifications, TORs, or government bidding documents is a plus.
  • Strong skills in technical presentations in collaboration with the Sales team.
  • Excellent problem-solving and analytical skills, able to handle ad-hoc technical issues.
  • Willingness to travel to government sites when required.
  • Knowledge of e-GP systems or government procurement procedures is an advantage.
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