- Level 7, Unit 1 Menara
- MBMR,No.1, Jalan Syed
- Putra, Kuala Lumpur,
- Malaysia
Job Brief:
We are looking for a high-performing pre- and Post Sales Support who has technical and payment domain knowledge
Key Responsibilities:
- Working closely with the sales team to understand customer requirements, present technical solutions, and demonstrate how our solution can meet their business needs.
- End-to-end management of payment solutions implementation from project Kick-off through to live processing
- Support merchants with integration and testing
- Support the Sales team with responding to RFP/ RFI
- Collaborate with the team to identify, troubleshoot and find resolutions for technical problem
- Work closely with the product and technical teams to provide expertise on the functions of the platform and how it will be a solution to their client's problems
- Participate in Collaborate with field sales teams to participate in various lead-generating activities and marketing activities including attending events for the solutions, developing reference customers, competitive positioning and analysis
- Prepare and deliver system demonstrations in support of sales cycles.
Qualifications:
- Experienced in technical Pre-Sales & Implementation preferably in payment gateway or fintech space
- Experience working with APIs
- Experience working with Enterprise Merchants in a Technical Pre-Sales and or Implementation capacity.
- A self-starter with the ability to work proactively within an indirect supervision environment will also be required
- Strong team-working skills to pull together necessary resources to deliver what is required for our customers